The 33rd Annual All Agencies Conference was a Success!
Thank you to everyone who attended the 33rd Annual All Agencies Conference on August 11th and 12th. We hope you found the event enjoyable and gained insightful knowledge from the workshops. If you couldn't attend the conference or would like to review the information provided, you can access the presentation materials from our breakout sessions on our website at lafoodbank.org.
We are pleased to announce that We Help, Inc. has been recognized as the Agency of the Month for September 2025. Our ongoing partnership has been exceptional, and we wholeheartedly commend their dedication and service to the people of Los Angeles.
Check In at the Food Bank
Requires a Photo ID
When checking in at the Los Angeles Regional Food Bank, agencies must provide their Agency ID card, a Photo ID card (a license, State ID, or other official documentation confirming the representative's name), and legibly write their name on the sign-in sheet.
These changes are implemented to enhance accountability and streamline our processes, ensuring that we continue to serve our communities effectively. Please see below a list of additional warehouse policies that must be adhered to while conducting business at the LA Regional Food Bank.
Pick Up and Shopping Policies
Agency Express Reminder
Confirming Orders
If your agency would like to confirm the order that they have placed, please reach out to a member of the Inventory Control Team before 11:00 a.m.
IOC can be reached at 323-234-3030 with the following extensions
125 - Paula Bass
184 - Carina Garcia
117 - Raquel Diaz
118 - Jojo Flores
193 - Sharlyn Tapia
Follow Up is Required If No Confirmation Email is Received
If you do not receive a confirmation email, your order has not been placed successfully. If this is the case, please contact a member of Agency Relations between 8:00 a.m. and 11:00 a.m. for assistance with processing your order through the system.
Orders not pushed through and a confirmation email sent by noon on the ordering deadline will not be processed. If you need assistance with order processing, please reach out to the following contacts:
Agencies may not add items to their cart outside of their ordering window. These items will not be held in your cart until it is time to place your order. Logging in the day before does not save products for your agency and will prevent the Agency Express system from processing orders correctly for other agencies.
2025 Turkey Ordering
As we approach the holiday season, the Food Bank team is pleased to announce that we have secured a limited supply of turkeys available for purchase.To facilitate this process, please complete the following form using the link below to pre-order your turkeys. This information will help us understand the needs within our network and ensure we can allocate our resources effectively.
September is National Food Safety Education Month—a perfect time to brush up on safe food practices! Watch this quick video on food safety basics and learn more at FDA’s Safe Food Handling Page.
Volunteer Services - Need Support for Your Distribution?
The Volunteer Services Team at the Los Angeles Regional Food Bank can assist in recruiting individuals to donate their time and support your food distribution efforts.
Each year, the Food Bank engages hundreds of thousands of volunteers who can help with a variety of tasks, including:
Sorting, Packing, Stocking, Unloading, Distributing Food and Other Related Activities.
The Food Bank is currently unable to recruit volunteers for home deliveries or to pick up and deliver food on behalf of agencies. If you would like the Food Bank to assist with your volunteer recruitment, pleasecompletethis online interest form. Once you submit your request, our staff will review it and respond within 72 hours.
Click on the Volunteer Handout for Non-Profit Agencies link for more information on volunteer services and agency partner resources. You may also find information on the Food Bank website at LAFoodBank.org.
Please use the Alternate Pickup Forms for your TEFAP distributions. It allows individuals who cannot attend in-person distributions to authorize a trusted person to pick up food on their behalf. This initiative helps us ensure that all community members have access to food, especially during these challenging times. You can find the recently updated version of this form here:
Civil Rights Training is mandatory training for all staff of volunteers at TEFAP Sites who interact with participants. The Food Bank Agency Relations Team offers this training monthly.
Do you need a refresher course or have new team members who would benefit from learning about online ordering, agency shopping, monthly reporting, or food distribution policies? Please ask all your staff or long-standing volunteers to attend the next virtual Food Bank 101 training!
Refresher for Online Ordering and Monthly Reporting - Emergency Pantry and TEFAP Pantry Agencies
This refresher training is designed to review the fundamentals of monthly reporting and online ordering. If you need assistance with your reports, you are welcome to join us in this session to ask any questions you may need answered regarding your reports.
Extra Helpings Compliance Huddle (Extra Helpings Program Participants Only)
The EH online meeting is an excellent opportunity for participants to come together and share their thoughts and ideas on various topics. These include best practices, the basics of MealConnect entries, and open discussions about any questions you may have regarding the program. Online meetings will be held on the fourth Friday of each month. We look forward to seeing you!
We’re having a training session on compliance for the Neighbor Intake Program. We’ll go over the important rules that need to be followed to keep everything running smoothly. Whether you're new to the program or simply need a quick refresher, this compliance training will provide you with valuable guidance. Online meetings will be held the following Tuesdays.
Diaper Pantry Program Compliance Session (Diaper Participating Agencies Only)
Does your agency participate in the Diaper Program? We are conducting a 30-minute training session every third Thursday of the month. This will enable us to address some frequently asked questions and offer you guidance on how to effectively run a successful diaper giveaway distribution, including monthly reporting.
The Flow was founded in 2017 to combat period poverty and stigma by providing education about a new menstrual product - menstrual cups - and donating them. They have donated over 12,000 menstrual cups to 100+ partner organizations throughout LA County + beyond and are excited to be partnering with the Los Angeles Regional Food Bank and its partners.
Thank you for receiving and reviewing our monthly Agency Relations Newsletter. If you have anyone on your team that you feel would also benefit from this information, please fill out the following form:
